Rental Sales Agent at Drivalia

Hands on a steering wheel at the dashboard of a car.

Location: Bristol (by the Airport)
Salary: £29,328 Full Time (£11.75 Zero hours) plus commissions
Hours: 48 per week
Potential Benefits: Shift work; on site parking; Company share purchase options

Overall Role:
The role will be to assist the branch manager with the smooth day-to-day operations of the branch, ensuring all our customers receive a fantastic experience. Sell optional products for meeting customer wants and needs, and checking customer rental parameters for ensuring understanding of rates and service charges.

Main Duties:
● Dealing with the general public and corporate clients on the phone and in person
● Taking bookings, processing paperwork and payments and explaining terms and conditions to customers
● Resolving problems and delivering outstanding customer service
● Selling additional extras such as upgrades, additional protection, baby seats, additional driver cover, and luxury features etc.
● Managing the team of vehicle valeting staff and opening/closing when manager is off
● Completing daily reports, paperwork and stock allocation
● Showing vehicles to customers and recharging damaged vehicles to customers
● Ad Hoc duties, as and when required

Person Specification
● Should hold a full clean driving licence and qualify for our insurance
● Experience in Car Rental preferable
● Experience in face to face Customer Service preferable

Please send your CV to stating the job role you are applying for and the location to ensure we can process your application correctly.