Upcoming courses – Weston College
Please find the latest upcoming course lists for both courses and Swaps. Can we please make sure they are circulated with colleagues etc. As always
The Telephone Carers Support Officer is a key post in the team and provides information, advice and support to cares over the telephone at our offices in the Vassall Centre, Fishponds
You will join a busy and supportive team that provides several services to support unpaid carers in Bristol and South Gloucestershire. Our services include carers assessments, one to one support, counselling, walk and talk, and Carers Emergency cards.
Hours of work: 26.5 hours per week (Tuesday Wednesday and Thursday 9am – 5pm. Friday 9.30 am – 1.30 pm.)
Salary: £17,952 actual for 26.5 hours. (FTE E25,406)
Location: Based at the CSC Offices at the Vassall Centre, Fishponds
The role will include:
*Responding to enquiries to the CarersLine service via telephone and email online for information, advice, guidance and support.
*Responding to these enquiries promptly, using online and telephone to resource information if necessary
*Referring and signposting carers and professionals to internal and external services where appropriate
To fulfil this role, you will need:
*Recent experience in a customer service role, providing a service that may include advice and/or support work
*Ability to listen, and communicate well on the telephone and good literacy skills
*A drive to support people and help them find solutions to the challenges in their caring role
*Computer literacy – experience of working with a client database would be helpful
Applications can be made via an application form, which is available from our website https://www.carerssupportcentre.org.uk/vacancies where you will also find a full Job Description & Person Specification, and an introduction to Carers Support Centre.
If you would like to know more about this role, please call Dawn Osborne-Tiller on 0117 9392562
If you do not have access to the internet, please call our office on 0117 9392562 or email: recruitment@carerssupportcentre.org.uk
Employment Support is part of Bristol City Council’s Employment, Skills and Learning Team.
One Front Door is funded and managed by the West of England Combined Authority, led by Metro Mayor Dan Norris, and delivered by Bristol City Council in partnership with Skills Connect
0117 922 3440
onefrontdoor@bristol.gov.uk
Please find the latest upcoming course lists for both courses and Swaps. Can we please make sure they are circulated with colleagues etc. As always
Hi, just a reminder of some of the fun, practical and low-pressure maths courses we have coming up next month in different locations across Bristol.
In April, Weston College are delivering an SIA SECURITY COURSE at The Greenway Centre, in Southmead, where you will gain the following accreditation. Perfect for