Assistant Manager

Supporting our General Manager, in the seamless operations of our Taproom, you will drive and inspire the team on shift to hit targets, while delivering exceptional customer service

This role is ideal for someone eager to grow their operational and leadership skills in a vibrant, fast-paced environment. The Assistant Manager’s position here is dynamic, often requiring the ability to manage a high volume of guests, particularly during weekends and events. Your leadership, team-building skills, and attention to detail will be essential in maintaining the taproom’s reputation and operational efficiency.

Key Responsibilities

• Leadership and Team Development: Support and motivate the front of house team, promoting a collaborative and positive work culture. Assist with staff training and development to ensure consistent, high-quality service.
• Operational Support: Oversee daily operations, including opening and closing procedures, maintaining stock levels, and upholding health and safety standards. Ensure compliance with licensing laws and company policies.
• Customer Experience: Deliver and uphold excellent customer service, creating memorable experiences for every visitor. Handle customer feedback professionally to enhance the overall guest experience.
• Event Management: Assist in coordinating and managing events, working closely with the Events Executive and marketing team.
• Financial Responsibility: Monitor sales performance, manage budgets effectively, and contribute to meeting revenue goals.
• Product Expertise: Develop and maintain a deep knowledge of Wiper and True’s beer offer to enhance the guests experience.

Please apply via link Assistant Manager – Wiper and True