Volunteering Manager

About the Role

In the 54 years since the SS Great Britain returned to Bristol, the SS Great Britian Trust has taken forward the work of the pioneering volunteers who saved the ship, transforming a rusting hulk into one of the city’s leading visitor attractions and a groundbreaking story of maritime history and conservation.  We are rated as one of the top 10 museums in the UK, with over 80 staff, more than 150 volunteers and approximately 140,000 visitors per year.

The Trust is now looking for a Volunteer Manager to grow and develop the volunteer programme so that the SS Great Britain Trust has a diverse cohort of volunteers who are knowledgeable and motivated to support the delivery of the organisation’s strategy.

Volunteering is vital to the Trust not only because of the contribution volunteers make to the Trust’s strategic delivery, but also for the opportunities volunteering provides to engage with and connect people from the wider Bristol area. The Volunteer Manager will support volunteers to develop their skills and use their experiences to support the Trust.

The Volunteering Manager will have responsibility for the growth and delivery of the volunteer programme. You’ll work with the Senior Leadership team to devise a strategy for growth and work to shape and improve the whole volunteer journey from recruitment and induction through to reward and recognition and everything in between. You will work closely with the Volunteer Officer and all departments across the charity to ensure that our programme responds to the needs of the Trusts in a scalable, sustainable, and agile way while providing a rewarding high-quality experience for our incredible volunteers.

Who We’re Looking For

We are seeking candidates with experience of working with and managing volunteers, to implement and deliver an end-to-end volunteer supporter care journey to ensure that every volunteer feels valued, included and informed. You will develop a programme of events, activities and training sessions to ensure that all volunteers are fully briefed with up-to-date Trust information and inspired to carry out their roles. You will have experience of recruitment and mentoring and able to build effective working relationships with different teams, senior leaders and external stakeholders.

Our working culture is collaborative, friendly and inclusive and everyone at the SS Great Britain Trust is encouraged to learn and grow with the company.

We are committed to championing a diverse and inclusive working environment and we appoint individuals based solely on their applicable skills, knowledge, experience, and attitude.

We offer competitive staff benefits, a range of family friendly, inclusive employment policies, flexible working arrangements and services to support staff wellbeing. We are also proud to be a Living Wage Employer.