Supported Housing Officer

Full Time
Bristol
Posted 7 months ago
£26,000 GBP / Year
Applications have closed

Website Elim Housing

Phoenix Place is located in Central Bristol and houses women aged 22+. It provides support to 55 residents, with specific units for single women or mothers with a child aged up to 18 months old. The accommodation consists of 4 self-contained flats and 51 rooms contained in a mixture of 2, 3, and 5 bed flats with shared kitchens and bathrooms. Unfortunately, we are currently unable to offer wheelchair accessible accommodation. Phoenix residents will be allocated a Support Worker and develop a personalised support plan, enabling them to progress towards more independent living in the future. Residents usually stay for 12 months, but this might vary depending on the resident’s circumstances.

Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire. We are looking for a Supported Housing Officer to join our team.

‘Although it might be a challenging role at times, it is so rewarding and a privilege to be part of people’s life’s journey. If you’d like to make a difference in your career and other’s people lives, this role is for you. Elim is a supportive organisation with a great sense of community and fairness. I have felt so encouraged and supported since the minute I started.’

Elim Colleague

Phoenix Place is a low level, level 4 service within pathway 3 – Womens pathway. We house a total of 55 residents (30 single women and 25 mothers and babies) We provide housing related support that focuses on preparing individuals to live and contribute out in the community.

What you will be doing:

Assess the support needs and risks of residents in line with organisational support delivery and risk management procedures.
To work in partnership with external agencies to facilitate the effective delivery of services to clients that promotes growth and their development.
Effectively delivering personalised support services to all clients to help improve outcomes including financial resilience, welfare benefit and budgeting advice to ensure income is maximised for preparation of when moving on to independent living.
Keeping customers first and effectively delivering all aspects of housing management services such as rent and service charge monitoring and safeguarding.
To use IT effectively to ensure the delivery of frontline services and effective reporting of KPI outcomes.