Parent Carer Support Officer

Carers Support Centre (CSC) Bristol and South Gloucestershire provide a wide range of information, advice, and support services for unpaid adult and young (children) carers.

A carer is someone who provides support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, disabled or has mental health or substance misuse problems. All the care they give is unpaid.

We currently have a vacancy for a Parent Carer Support Officer in our Carers Support Team.

The role is currently based at the CSC offices in the Vassall Centre, Fishponds.

Hybrid working is possible.

The Adult Support Team includes several services that combine to support unpaid carers in Bristol and South Gloucestershire in their role.  These include advice and information, carers assessments, one to one support, and a CarersLine and Carers Emergency Cards.

The role will include:

• Providing advice information and guidance
• Providing one to one practical and emotional support
• Signposting and referring parent carers to partner organisations
• Maintaining and updating client records
• Working closely with Bristol Parent Carers

To fulfil this role, you will need:

• Recent experience in an advice and guidance role
• Recent experience of providing support to a diverse community
• Ability to prioritise and manage a busy workload
• Good verbal and written communication skills
• Computer literacy and experience of working with a client database