Energy Adviser

About the role

We are seeking a dedicated and compassionate Energy Advisor to join our team at The Carers’ Centre. The successful candidate will provide essential advice and support to unpaid carers and their families struggling with fuel poverty and financial challenges, helping carers to navigate the available resources to improve their financial health. This role involves assessing clients’ needs, offering practical solutions, and connecting them with relevant services to improve their energy efficiency and reduce their fuel costs.

This is a new role which will be delivering part of a national collaborative project to reduce fuel poverty for unpaid carers. This is a highly rewarding role, making a significant difference to carer’s lives.

About you

We are looking for someone with proven experience in a similar advisory or support role, preferably within the energy or social care sector.

You will need a strong understanding of fuel poverty issues and available support mechanisms. You will have excellent communication and interpersonal skills, with the ability to empathise with and support individuals, as well as building excellent collaborations with partner organisations.

You will be comfortable with working to targets and aiming to achieve the best possible outcomes for the carers you support.

You will enjoy collaboration with a range of stakeholders, but also be able to work on your own initiative.

Although knowledge and experience in financial support/energy advice would be advantageous, full training will be provided for the right candidate who is passionate about the subject and improving the lives of unpaid carers.