Principles of Customer Service

Hello,

I am pleased to announce our upcoming online course…

NCFE Level 2 Certificate in Principles of Customer Service.

Customer service skills are vital for many roles, across many industries. This course will introduce you to customer service, providing you with the knowledge and understanding required to work in a customer service role across a variety of sectors.

Who is eligible?

• Fully funded for unemployed or economically inactive adults who are 19+ and a West of England resident.

Who is suitable?

• Ideal for those seeking employment in customer service.
• Learners should have access to a computer or laptop with internet.
• Have capability to achieve on a Level 2 qualification.

Call 0161 881 4826 to book an initial assessment where learners will be provided with support and guidance to achieve their goals

We can offer:

• A laptop to complete the course if required.
• Opportunities to discuss vacancies with employers.
• Wrap-around employability support.
• A ‘Good’ Ofsted rated learner experience.