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Cost of Living Payments – beware of fraud!

payments. Please get in touch with me if you need any further info or wish to report suspicious activity.

Hi All

We have received this message which I wanted to bring to your urgent attention regarding the cost of living payments.

Please get in touch with me if you need any further info or wish to report suspicious activity.

Cost of living payments fraud

You may have seen in the media that there has been a significant increase in scammers attempting to obtain personal information from customers by sending out texts suggesting that customers are eligible for cost of living payments.

Please remind customers that they do not have to do anything. If they are eligible:

  • they will not need to apply for the payment
  • they will not need to call us
  • the payment to you is automatic
  • DWP will never ask for personal details by SMS or email.

Ways2Work

For employment support professionals

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